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Salesforce for the Retail Industry

Leverage Cutting-edge Tools to Delight Your Customers

Unlock the immense potential of the latest Customer Relationship Management (CRM) applications  to provide excellent services to the customers of your retail business. Enable hassle-free, fully-connected buying journeys across all physical and digital channels to maximize customer satisfaction (and revenue growth). Make the best use of state-of-the-art analytics capabilities to get the right insights into the needs and preferences of your clientele. Ensure high levels of customer engagement to build a base of loyal clients.  

Collaborate with our Salesforce specialists to use the popular IT platform to meet your goals with minimal cost and effort. Utilize their solid expertise to take your productivity to the next level and get the decisive competitive advantage. 


Salesforce Solutions for Retailers

Innovative Salesforce Solutions that Enable the Success of Retailers

Actionable Shopper Insights

Get a good understanding of how, when and why your target audiences buy products; come up with effective strategies to enable first-rate shopping experiences.

Hassle-free Omni-channel Connectivity

Delight your clients by facilitating fully-connected buying journeys across all channels – brick-and-mortar stores, e-mail, telephone, website or mobile app.

AI-enabled Sales Assistance

Transform the way you serve your customers by providing your sales team with excellent AI-powered digital tools to boost its efficiency in a big way.

Accelerated Customer Conversion

Deliver top-notch purchasing and service experiences by enabling excellent customer engagement in the right place, at the right time.

Personalization of Buying Journeys

Make the best use of your data to perfectly tailor the buying journey of each shopper to maximize his satisfaction and turn him into a loyal customer.



Benefits of Working with Solunus for Retail Organizations

Facilitate Exponential Growth in the Profits of Your Retail Company

  • Work with highly experienced Salesforce specialists who served retail firms of all sizes. 
  • Develop the perfect solution with our proven ‘business-needs-first’ approach.   
  • Create robust frameworks to meet your specific data usage requirements effectively.  
  • Benefit from a fully transparent pricing structure that has no hidden costs. 
  • Solid expertise in developing user-friendly e-commerce portals to drive revenues. 

Why Solunus

Reliable Salesforce Partner with a consistent 5/5 Customer Satisfaction (CSAT) Score

100% Salesforce Certified Professionals

Diverse Industrial Expertise

Cleanly Outlined Service Level Agreements

Innovative, Cost-effective Proprietary Solutions

Defined well-written documents or direct training sessions

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Frequently Asked Questions

Salesforce helps telecom firms use the latest technology to automate their processes, and thereby, cut costs considerably and enjoy high levels of efficiency. It enables the firms to provide their clients, sales and service reps, agents and retail partners with secure, seamless access to all the information they require in real time to facilitate cohesive, hyper-personalized customer experiences.

Salesforce Communications Cloud is a novel CRM solution designed to meet the specific needs of the telecom sector.