Salesforce Senior Business Analyst

Job Description

Experience: 7 to 10 Years

Location: Dallas, USA

Key Responsibilities: 

• Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP).
• Identify gaps in business requirements, analyze functional specifications, map with technical deliverables, and develop a questionnaire to elicit clarity & quality in requirements.
• Produce techno-functional proposals – conceptual and detailed and have a strong sense of business acumen. 
• Assist customer, prospect and Sales Representative to build a compelling and competitive business case and ROI.
• Develop and authorize technical business solutions, product presentations, and demonstrations. 
• Support sales opportunities with technical analysis and requirement scoping.
• Prepare estimations – effort and cost estimations to augment sales proposals 8. Support at external and internal customer-facing events – as a technical representative to support business calls.
• Build custom demonstrations and deliver Proof of Concepts(POC).
• Provide first-line technical support for software evaluations – third-party solutions or tools, systems integration solutions, and/or pilot projects.
• Actively participate in internal business/sales team meetings and provide consultative support.
• Build a technical relationship with delivery teams, prospects or existing customers to support overall prospect/customer engagement.
• Assist with the qualification of the opportunities and/or identification of target accounts.
• Assist with the creation of a sales cycle plan.
• Manage hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation.

Education and Required Experience: 

• Bachelor’s or master’s degree in business administration or 2- 3 years in sales, Customer Service or related field.
• Strong interpersonal and communication skills.
• Ability to develop and manage relations.
• Proficiency in leadership and team management.
• Proficiency in standard software applications like Word documents, spreadsheets, slide decks, and CRM systems.

About Solunus

Headquartered in Irving, Texas, Solunus is a Salesforce Crest Partner since 2014. Having a strong global presence, Solunus has been working with various businesses across diverse industries. Our unwavering commitment lies in understanding your unique business needs and crafting tailored, valuable solutions to pave the way for your success. With our unparalleled expertise in Salesforce, we employ a consultative model dedicated to making your business thrive.