Privacy Policy - Solunus

Solunus takes your privacy seriously. We value the trust of our website visitors and individuals who view/engage in our marketing activities (you) place in Solunus while sharing your personal information; and we aim to be transparent with you about the personal information we collect about you, what we do with it, and with whom we share. This policy (“this privacy policy”) will describe the types of personal information that Solunus and its affiliates globally (“Solunus” or “we”) may collect about you, how and why we collect it, and your associated rights.

This privacy policy applies to all those individuals who visit our website www.solunus.com, contact us through info@solunus.com or by phone to enquire about our professional services, who contact us through our marketing activities, individuals who apply for employment with us, and this policy partly applies to Solunus employees who reside in certain parts of the world. This privacy policy also applies to all the advertisements for Solunus’ products and services where we or a service provider that we’re working with may direct you to third-party platforms, applications, or websites.

Policy includes the following:

The types of personal information we collect
How do we collect your personal information?
How do we use your personal information?
When may we share your personal information?
Your associated rights regarding your personal information
How do we protect your personal information?
Cookies and other tracking technologies
Information Storage and retention
Additional privacy information

The Types of Personal Information We Collect

The term “personal information” as used in this privacy policy means information that describes, identifies, relates to, could reasonably be associated with or linked to, directly or indirectly, with a certain individual or a household. Your personal information does not include any anonymized, de-identified or aggregated information maintained in a form where it can’t be linked directly to you or associated with you or public information that is readily available from government records. A few examples of personal information that we usually collect include title, name, contact information like phone number, email address, mailing address, and current employer information.

Other types of personal information we may collect include:

Communications with you:

We may collect information when you contact us through email, phone, or website. We might also collect personal information that you share when you enter a product or service promotion but not limited to the contact details, videos, photos, or user-generated content that you share.

Social media information:

Along with the personal information that you may post on our social media handles/pages, we might also collect your social media profile information, and personal information that you post on your social media account including username, name, profile picture, User ID, gender, age or age range, country, language, followers list, friends list, or any other information that you have on your social media handle that the social media platform provides to us.

Employment information

If you apply for employment with us or you’re hired by Solunus, we collect personal information that you enter in your employment application and other information required to begin your employment like name and location of your past/current employers, educational history, and possibly other characteristics of protected classified information that falls under the federal law or law of State of Texas.

Device information

We could collect the information regarding the type of device you use to access our website and other relevant information like IP addresses, operating systems, device identifier etc.

Location information

We could also collect the exact location information from your device when you access our website or information that allows us to approximate your current location. For information about your location information refer to the “Your rights regarding the information” section below.

Log and analytics data

We may also collect information about the browser you use when you visit our website, the site that you came from, or the site that you leave to.

Inferences

We collect your inferences like characteristics, behavior, attitudes, and preferences.

How do we collect your personal information?

Solunus may collect your personal information in at least one or any of the following ways:

Directly shared by you when you:
Download to receive whitepapers, case studies, or other research materials.
Sign up to receive Solunus’ marketing communications.
Register for a live conference, webinar either hosted or sponsored by Solunus.
Contact our website either through mail, phone, or via email.
Respond to our survey.
Apply for an employment opportunity with Solunus.
Interact with Solunus’ social media handles.

Automatically when you:
Visit our website from any device.
Open an email from Solunus.
Click on Solunus sponsored third party advertisement on another website or platform or Solunus sponsored link.
By using cookies, flash objects, APIs, mobile SDKs (software development kits), and pixels including third-party services to collect personal data when you visit our site. For more information about our other use of cookies and tracking technologies, visit the Cookies and other tracking technologies section in this policy page.

From third parties. We could collect personal information about you from other sources including the following:
Social media platforms including Meta (Facebook), X (Twitter), Instagram, LinkedIn, TikTok, and YouTube based on the policies of these platforms and your social media account settings.
Referrals from colleagues and other third parties who might share your personal information who think you’re interested in our products or services.
Our business partners like the companies that co-sponsor our promotions, analytics vendors, and digital ad networks.
Companies that share business-related personal information to complement that we already know about you like data aggregators. Some third-party companies that have already linked your name and email address to the information they already collected about you.

By combining information.

We might collate your personal information from various sources in the following ways:

Combine the offline personal data about you from the data that we collect through our website.
Combine your personal information about various devices you use to access our website.
Assimilate the personal information we directly received from you with your personal information that we receive from third party vendors.

How do we use your personal information?

Solunus gathers personal information strictly for business purposes referring to our business’ operational or other notified purposes, provided the reason for which it was collected is reasonably necessary or proportionate to accomplish the purpose it was collected. The following are the explicit business reasons that Solunus collects personal information.

Provide Our Products and Services
Purpose of Processing: We can process your personal data to provide our services and products, use it to communicate with you about our relationship with you and to inform you about your account.
Legal basis for Processing: Legal processing will allow us to fulfill any of our anticipated contractual obligations that we need to fulfill to your current or future employer.

Improve Our Products and Services
Purpose of Processing: We can use your personal information to enhance our website, services and products, and personalize your customer experience.
Legal Basis for Processing: Our legal processing is purely based on our interest in understanding you and your employer better, promoting our products and services better, and maintaining the accuracy of the information we store about you. Without your personal data, we will be unable to enhance your experience when you visit our website.

Respond to Your Queries or Requests
Purpose of Processing: We could process your personal information when you contact us to raise concerns, questions, or requests to withdraw from our future communications, delete your feedback or complaint, or want to delete your personal information.
Legal Basis for Processing: We will process your personal information based on our legitimate interests to assist you regarding your questions, requests, or concerns. We will not be able to respond to you with your personal information.

Review of Your Employee Application
Purpose of Processing: We will process your personal information when you apply for an employment opportunity with us on our website.
Legal Basis for Processing: Legal processing will be based on our legitimate interest in evaluating your application. Without your personal data, we cannot consider your employment application.

Fulfill employment related obligations
Purpose of Processing: We will process all our employees’ and subcontractors’ personal information to fulfill our operational needs and legal obligations.
Legal Basis of Processing: Processing will be based on our interest in employment and related business operations; and without your personal data, we will be unable to employ you.

Marketing
Purpose of Processing: We can process your personal information when we want to inform you about our service offerings, new product developments, new industry related information, and our marketing events. To do so, we need your contact details, and your interaction with our website and social media channels. See additional information below to opt out of our marketing communications.
Legal Basis of Processing: It is in our complete interest to provide you with our product and service offerings when we think that our services are relevant to you and your employer. Without your personal data, we cannot communicate with you or your employer regarding the same.

Targeted Advertising
Process of Processing: Solunus along with third party advertisers may use your personal information gathered across multiple devices and websites for targeted advertising to ensure that we share relevant advertising on our website and other platforms. Some information that we need for targeted advertising will be collected through cookies, tracking activities across our website, other third-party platforms, and hashed data or common account identifiers like email addresses to serve you better through relevant ads.
Legal Basis: We will process your personal information to inform you about our products and services which we think are relevant to you and your employer. Without your personal information, we will be unable to provide you with the information that you and your employer are interested in.

Security Purposes
Purpose of Processing: We process your personal information to maintain data security, for example, to combat malware, spam, security risks, or any malicious activities; to ensure that your data is safe from unauthorized people accessing it, and to improve current security measures.
Legal Basis: We may process your personal information to protect your data and to ensure the security of our website and service offerings based on our public interest, and legal obligations.

As otherwise permitted by law
Purpose of Processing: We can use your personal information in other legally acceptable methods. We may update this policy when necessary.
Legal Basis: Your personal information processing is entirely based on our third party’s rightful/legal interests.

How do we protect your personal information?

We understand the importance of protecting your personal information. Though we know that no transmission, data storage, or security system is fully secure over the internet, Solunus uses organizational, administrative, and technical measures to minimize the risk of unauthorized/unlawful use or access, damage, destruction, or any accidental loss to your personal information in any form. Solunus further protects your personal information by taking the following measures:

Safeguard the ongoing integrity, confidentiality, resilience, and availability of our processing systems and services.
To restore access and availability of personal information in case of any technical or physical accidents promptly.
To test and evaluate the effectiveness of our organizational and technical measures from time to time.

When We May Share Your Information

Solunus doesn’t exchange, transfer, or sell your personal information to any third party except for the cases set below:

Internally: As a global business, Solunus might share your personal information with its data centers and offices across the world to provide our services and marketing purposes.
With Your Consent: We may use the personal information that you post on our social media handles/accounts. Solunus might also reveal your personal data to third parties if you have given us the consent/authorization to do so, or if Solunus is required provide you with certain contractual services.

With Our Service Providers: We can share your personal information with third-party businesses who provide services on behalf of Solunus and for targeted advertising.

With Our Business Partners: We can share your personal information with a third party that co-sponsors our webinars or surveys.

For Business Transactions or Reorganizations: We might engage in corporate business transactions like mergers, joint ventures, acquisitions, sales or financing of either a portion or all our company assets during which we may share your personal information with the associated third party as part of our negotiations. Your personal information can also be disclosed during other events like insolvency, receivership or bankruptcy. Sharing your personal information will be subject to all the policies as described in this privacy policy except for when we file for bankruptcy or other court usage. Regardless, personal information that is either submitted or shared after the transfer will be contingent upon the new privacy policy adopted by successor.

To Comply with the Law or To Protect Ourselves or Third Parties: Solunus might disclose, share, or use your personal information to address liabilities or any legal concerns, particularly in our sole discretion we believe that

To respond to cases where you may have engaged in any fraudulent or illegal activities.
You may have misused our services like getting unauthorized access to our systems, denial of service or similar attacks, or if you’ve engaged in spamming.
When disclosure is mandatory to impose our terms of use.
To allow is to control the damages or pursue remedies that Solunus or third party might sustain.
To defend against legal crimes or protect legal rights.
To respond to subpoena or court order or sharing personal information with the investigatory or government agency.

For Other Reasons We May Describe to You: This privacy policy will be updated when necessary.

Your Rights Regarding Your Personal Information

Opt Out of the Sale or Sharing of your personal information (including targeted advertising)

According to the definition of sales under relevant privacy regulations, Solunus in any form does not engage in selling your personal information but might share it based on the premises stated above. You hold the right to opt out of sharing your personal data also including targeted advertising by contacting us at info@solunus.com and clearly expressing your request.

Opt Out of Marketing Communications

You have expressly opt out of Solunus marketing communications at any given time by clicking on the Unsubscribe links in the emails or even by contacting us at info@solunus.com by indicating the nature of your request.

On the contrary, you might still receive emails from Solunus if we are actively providing our services to your employer, if you’re our current employee, or if you’ve applied for a role at Solunus.

Right to Know How we Process Your Information

You have the right to know and receive confirmation from us regarding to what extent we can use your personal information by contacting us at info@solunus.com by expressing your request.

You also have the right to request the following information in writing:

Distinct information that we hold about a particular individual
The third-party categories whom we shared your personal information with
The source categories your personal information that we collected.
The categories of your personal information we collected.
The names and addresses of all the third parties that we shared your personal information with.
List of personal information categories that we disclosed to third parties in the immediately preceding year for those specific third parties’ direct marketing purposes.

Right to Object to Processing and/or Revoke Prior Consent

You have the right to object the processing of your personal information or even revoke any prior consent given to Solunus regarding your personal information by contacting us at info@solunus.com indicating the nature of your request.

Right to Modify or Erase Your Personal Information

You have the right to request to modify your Personal information or to erase/delete your personal information by contacting us at info@solunus.com and stating your request.

Right to Access a Copy of Your Personal Information

You can exercise the right to access a copy of your personal information that Solunus collected about you, during the 12 months prior to raising your request by contacting us at info@solunus.com and expressing the nature of your request.

Upon your request, your personal information will be provided to you in a standard and structured format. Also, by all technical and legal means, you have the right to share your personal information with a third party.

Right to File a Complaint with Supervisory Authority

If you think that Solunus violated or infringed your privacy rights, we urge you directly to contact us at info@solunus.com. Based on your country and state of residence, or the place where your rights have been infringed, you have the right to directly file a complaint with a competent Supervisory Authority.

Cookies and Other Tracking Technologies

Just like other websites, Solunus’ site may store or retrieve your browser information in the form of cookies. This information may be about you, the device you use, or your preferences, collected to provide you with seamless user experience as you expect our site to function. This information is non-personal and collected to give you more personalized website experience. As Solunus ensures your right to privacy, you can decide to opt out of certain cookies. However, you have to keep in mind that it will impact your user experience and the services that we offer.

Social Media Cookies:

Social media cookies are set by social media platforms/companies that we have added to Solunus website that let you share our content with your friends, followers, and networks easily. These platforms are well-abled to track your browser history and create a profile of your preferences and interests that impacts the messages and content you see on the sites that you visit. If you disable these cookies, you might not be able to use or see these tools.

Targeting Cookies:

Targeting cookies may be set by our advertising partners on our website which will be used to create a preferences and interests’ profile to show you relevant advertisements on other sites that you visit. Though they don’t store your personal information directly, they store these browser interactions and device information. If you disable these cookies, you will experience lesser targeted advertisements from these third-party advertisers.

Functional Cookies:

Functional cookies set by us or by third-party service providers we added on our site that enables our website to improve personalization and provide you with enhanced functionality. If you disable these cookies, all these services may not work properly.

Strictly Necessary Cookies:

Strictly Necessary cookies are essential for our website to function and can in no way be switched off or turned off in our systems. These cookies are enabled in response to your actions like setting privacy preferences, filling in forms, or logging in. While you can customize your browser to alert you or block these cookies, some parts of our site will not function properly. Thes cookies do not store any type of personally identifiable information.

Performance Cookies:

Performance cookies permit us to quantify our website visits, traffic, and other key performance indicators (KPIs) that help us to improve our overall website performance. They allow us to identify the least visited pages, most visited pages, and how users navigate through our site. Be notified that all the information these cookies collect are aggregated and anonymous. If you disable these cookies, we will not know that you visited our website and we cannot monitor our website performance.

Do Not Track

Few browsers have “do not track” features that do not permit websites to track your activity. As all these features are not uniform, our website currently does not have a proper procedure to respond to these features or signals.

Google Analytics and Advertising Preferences

Solunus’ website currently uses Google Analytics to get a better understanding of how our visitors interact with our site. For more information on how Google Analytics collects and processes user personal information; and how you can control your personal data that is sent to Google, visit How Google uses data when you use our partners’ sites or apps.

Click here to learn more about how to opt out of Google Analytics.

You can also control your Google advertising preferences by visiting, Google Ads Preferences Manager. Additionally, the Network Advertising Initiative (NAI) presents more opportunities to control your advertising preferences with specific NAI members. Click here to learn more about NAI advertising preferences.

Email Tracking Technology

Solunus may also use specific technology to track emails in all its marketing and sales emails to find out if the receiver clicked a link in the email or opened an email to understand our KPIs. As mentioned earlier, you can opt out or unsubscribe from our marketing communications at any given time by clicking on the “unsubscribe” link at the bottom of the emails.

Data Storage & Retention

Solunus is a global organization, and we could store your personal information either inside or outside the United States. Individuals who are located outside the United States should be fully aware that we can transfer your personal data to the US.

We will retain your personal data to carry out the tasks described in this privacy policy to provide our products and services, if we have a constant relationship with you, and to abide by our global contractual, legal, accounting, regulatory or reporting obligations that inform our data retention policy. In case of certain exceptions, you can request to erase your personal information.

Additional Privacy Information

Linked to third party services

Solunus’ website, social media accounts, and marketing communications may contain links to other third party sites and platforms that have privacy policies of their own. When you click on these links, you will be redirected to these sites where we are not responsible for governing their privacy policies. Please read their policies carefully before using those sites services.

Children under the age of 16

Our website is purely intended for adults. In no way, we never solicit information on our website from anyone under 16 years of age. If we learn that we’ve collected personal information inadvertently from any child under 16 years, we will delete that information with immediate effect.

International Data Transfers (Non-US Residents)

This section is affiliated with all individuals residing outside the US. As a global business, Solunus may process, store, and transfer personal data in various locations across the world that includes the areas and locations that don’t fall under your current jurisdiction. All the personal data is sent by Solunus within a stringent legal framework like Asian Pacific Economic Cooperation (APEC), European Economic Area (EEA), General Data Protection Regulation of the European Union to do the following:

Comply with legal duties
Work with businesses and agents that are located out of the United States, and
To follow your instructions

If we transfer your personal information outside of the United States not complying with the restricted legal framework, we will use one of the following measures:

Transfer personal information to another country that has equivalent and adequate level of Personal Information protection to the country it was collected in.
Sign a contract with a third party to protect your personal information by all means equivalent to the data protection standards to the country it was collected in.