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Enhance Service
Delivery and Elevate
Customer Experience

Deliver Top-Quality On-Site Services Improve First-Time Fix Rates Enhance Service Efficiency​

Our Services

Our FSL Cloud Solutions

Why Solunus?

100%
Certified
Professionals

Innovative,
Cost-effective
Proprietary
Solutions

Diverse
Industry
Experience

Customer
Centric
Approach

Global
Outreach
with Local
presence

Strong
Partnership
and Alliances

FAQs

Salesforce Field Service Lightning (FSL) is a robust solution within the Salesforce ecosystem that unifies customers, workforce, and business products on a single platform. It streamlines on-site service delivery, enabling seamless customer interactions. FSL also equips customer support teams to efficiently assign tasks to field technicians and monitor their performance in real-time.

Salesforce FSL optimizes key business processes like appointment scheduling, inventory management, and work order administration. This empowers field technicians to enhance customer relationships through efficient service delivery.

Yes, Salesforce FSL can be customized to suit your unique business needs and can be seamlessly integrated with the rest of the Salesforce platform.

Salesforce FSL offers businesses a dedicated mobile application with all the FSL features that allows your technicians to view work orders and service appointments, verify customer information, and update work order status in real-time letting them manage timesheets appropriately and enrich customer experience.

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